ORDERS


Orders can be placed by telephone, by fax or by e-mail.

We ask that you call us to place your order before coming to pick it up. We might not always have the time for "on the spot orders".

PRICES
Because of market fluctuations (demand, availability) some prices can change without notice.

For a price quote on a quantity over 10 litres, please contact us.

PAYMENT
We accept only Visa and MasterCard payments, as well as COD (cash on delivery).

SHIPPING FEES
Shipping fees of $6.00 per box will be charged to your account. These fees appear under the code TRANS on your invoice.

SHIPPING
All parcels are shipped via Canada Post's ExpressPost service.
COD charges will apply to all COD orders.
We can also use the transporter of your choice (UPS, Nationex, Dicom, etc.) provided that you call them for the pick up or that you give us your account number.

RETURNS
Our products are not returnable. We will authorize a product return only if we have made an error or if the product is defective. If you notice a problem with your order, please let us know as soon as possible.

DAMAGED PRODUCTS
Please contact us within 7 business days if you receive a damaged parcel.

OUT OF STOCK ITEMS
Out of stock items (B/O) will not be invoiced. Please ask for them the next time you place an order.




 
© 2019 Grand Monde des Huiles inc. All rights reserved.
VERSION FRANÇAISE